Join Our Customer Service Team - Within Home Insurance Department
Location: Newcastle
Salary: £23,600 per year
Hours: Full-Time, Rotational Shifts between 8:00 AM - 8:15 PM (1/4 weekends)
Are you a natural communicator who loves helping others? Do you thrive in a fast-paced environment? We want you to join our passionate Customer Service team!
As a Customer Service Advisor, you'll be the voice that helps our customers with their home insurance policies, offering solutions and providing support through diverse inbound calls. Each day brings something new - with high volumes of calls, you'll have the opportunity to make a real impact and deliver exceptional service.
What You'll Do:
* Handle a high volume of inbound calls with a focus on customer satisfaction
* Provide expert guidance and assistance with home insurance policies
* Be part of a supportive team, working on a rotational shift pattern
* Offer solutions to a wide variety of customer queries
What We're Looking For:
* Excellent communication skills and a friendly, approachable attitude
* Ability to manage a fast-paced, high-volume environment
* A passion for delivering outstanding customer service
* Flexibility to work between 8:00 AM - 8:15 PM, including working 1 out of every 4 weekends on a rotational basis
What We Offer:
* A competitive salary of £23,600 per year
* A friendly, dynamic team environment
* Ongoing training and career development opportunities
* Pension scheme and life assurance
* Annual performance based bonus.
Ready to make an impact? Apply now to join a growing company and help customers get the protection they need!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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