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Send administration assistant

Attleborough
TipTopJob
Administration
€40,000 - €60,000 a year
Posted: 10 June
Offer description

Location: Attleborough

Salary: Scale 12 to 17 of the SET Support Staff Scale, FTE Salary: GBP 27,711 to GBP 30,060, Pro-rata Salary: GBP 19,821 to GBP 21,884

Hours: 30 hours per week, Term time plus 2 weeks, 08:30 to 16:00 Monday to Thursday

The Academy is a member of the Education Trust. The Trust is an expanding multi-academy trust with 13 primary and 9 secondary schools.


The Role

They are looking for a hard-working and enthusiastic person with high standards and the ability to communicate and interact effectively with others as part of their school as a SEND Administration Assistant.

The SEND Administration Assistant will work (part-time) to support the SENDCO and SEND Team, including dealing with highly confidential and sensitive issues regarding learners, staff, and external agencies. The SEND team is a vital part of their student and family support service, with the aim to ensure students with Special Educational Needs receive high-quality provision.


Key Responsibilities

* Support the school in accordance with policies and procedures to meet aims, priorities, targets, and action plans.
* Liaise with all stakeholders including parents, families, learners, staff, external agencies, and Trust colleagues to ensure effective provision for learners with SEND.
* Provide the first point of contact within the SEND team for all communications.
* Triages communication to ensure effective responses to stakeholders; maintains statutory records and documentation using systems and filing; provides information to stakeholders for SEND provision; responds to deadlines.
* Prepares SEND paperwork such as EHCP applications, reviews, referrals, and maintains individual SEND records accurately.
* Oversees data entry related to SEND Support Plans, Overview, Provision Map, and other systems to inform planning and practice.
* Ensures the MIS system is updated with accurate SEND learner information for data analysis, assessment points, and census.
* Maintains an overview of caseload actions through effective record keeping.
* Coordinates the SENDCO's diary for effective time management.
* Arranges, attends, and minutes meetings as required.
* Provides excellent customer service and communication with staff, learners, parents/carers, and external agencies; responds to enquiries promptly.
* Builds effective professional relationships within and outside the school, including with SENDCO, SLT, staff, administration, and external partners.
* Responsible for day-to-day activities and general administration such as filing, correspondence, and post.


Skills and Qualifications

* Level 3 or above (A Level equivalent), including Maths and English GCSE (Grades A-C) or equivalent.
* Minimum of 5 years experience working in a school environment is desirable, preferably within the SEND sector.
* Experience of working in a school or administrative environment.
* Ability to prioritize tasks and decide their urgency.
* Knowledge of school systems such as SIMS or willingness to learn and undertake training.
* Focus on providing excellent services to staff, students, parents/carers, and visitors.
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