Overview
Service Manager / Service Operations Manager / Engineering Manager is required to join a world-leading HVAC Solutions provider.
The role will lead and manage a team of service engineers and admin staff, coordinate schedules, planned maintenance, and emergency call-outs, while ensuring EHS protocols are met within the HVAC service space, including smoke ventilation, M&E Building Services or facilities management.
Package
* 50,000- 60,000
* Group Pension
* Car allowance
* 24 days annual leave, excluding bank holidays
Responsibilities
* Lead and manage a team of service engineers and admin staff
* Coordinate schedules, planned maintenance, and emergency call-outs; ensure EHS protocols are met within HVAC service space, either smoke ventilation, M&E Building Services or facilities management
* Manage internal workflows, documentation and reporting systems
* Conduct team meetings, performance reviews and training initiatives
* Able to commute to the office in Cardiff
Requirements
* Experience as a Service Manager, Service Operations Manager, Field Service Manager, Engineering Manager, Service Leader, Service Support Manager, Service Centre Manager, Operations Support Manager, Technical Service Manager or similar within smoke ventilation, M&E Building Services or facilities management sectors
* Experience managing Field Service Engineers and/or managing operations within engineering
* Experience in service management within engineering and a deep understanding of engineering principles and service operations to lead the service department
* Familiarity with M&E Building Services, facilities management or smoke ventilation sectors
* Able to commute to the office in Cardiff
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