A leading consultancy in SAP services is looking for a Senior / Lead Service Delivery Manager to enhance service delivery across its customer portfolio. The successful candidate will take charge of ensuring adherence to SLAs and KPIs while mentoring junior Service Delivery Managers. This senior role focuses on strategic relationship building with stakeholders and driving continuous improvement across managed services. Applicants should have strong experience in SAP AMS and excellent communication skills. The position is based in Sheffield, UK. #J-18808-Ljbffr