Job Purpose: To welcome our Hirers and their groups into the schools' facilities, ensuring all facilities are opened and set up on time for each group to enjoy their visits.
Responsibilities:
1. Deliver a world-class experience for our hirers, ensuring all customers receive a positive and memorable experience. Assist hirers with setting up facilities for lettings and school-related events, from setting up a badminton net to switching on floodlights.
2. Undertake light cleaning duties to ensure the school's premises are left as found, such as sweeping and tidying chairs or storing equipment, to avoid extra work for schools and teachers the next morning.
3. Ensure the security and safety of the school by unlocking gates and doors and securing them at the end of the shift.
4. Complete health and safety checks throughout the shift, report hazards or faulty equipment via our platform to maintain high standards and ensure safety.
5. Receive full training, both in person and online, covering site introduction, safeguarding, manual handling, fire safety, and customer service.
6. Support the school, hirers, and Vivify team through additional activities to enhance service quality and operational efficiency.
Who are we looking for?
* Individuals who operate with pride and passion, making a positive difference in the community.
* Problem-solvers who find solutions and make processes simple.
* Organized, proactive, flexible, and committed to providing excellent customer service.
* Interested in growth, learning, and development opportunities.
* Excellent communicators who can represent Vivify professionally.
What do we offer?
* Staff uniform
* Employee of the month vouchers
* Confidential wellbeing programme with free counselling
* Free staff parking
* Referral bonuses and vouchers
* School referral bonus
* Career development and training opportunities
* Company events
* Company pension
About Vivify: We believe people's health and happiness are paramount. We aim to inspire communities, support schools, and generate revenue through excellent facility management. Our Community Hosts are passionate about providing outstanding service, making facility hire hassle-free for schools and hirers.
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