Overview
We are looking for a Project Support Officer to support the delivery of exciting, innovative projects including flood risk management studies and schemes that reduce the risk of flooding to communities and enhance the environment. You will support Project Managers and project teams to deliver their projects and provide administrative and logistical support to the wider team. You will become involved in activities such as handling and processing data, tracking finances, setting up new project workspaces, organising meetings, taking minutes, preparing notice of entry letters and public newsletters, ordering site signage, running reports, and accompanying Project Managers on site visits. You will develop interpersonal skills and learn how to apply legislation, policy and guidance, using your communication skills with wide and diverse groups. You will be fully immersed in a professional project management service, and as you grow in confidence, we will support your career ambitions. Everyone that joins us is required to undertake training and participate in incident response duties when needed.
Team: Project and Programme Delivery (PPD) — our professional project and programme management service for flood risk management, environmental improvements, and shared ownership with local communities. Although dispersed across the region, we create collaborative spaces to share learning and develop our people.
Responsibilities
* Support Project Managers and project teams to deliver projects.
* Provide administrative and logistical support to the wider team.
* Handle and process data, track finances, and set up new project workspaces.
* Organise meetings, take minutes, prepare notices of entry letters and public newsletters.
* Order site signage, run reports, and accompany Project Managers on site visits.
* Develop professional relationships and apply legislation, policy and guidance in communications with diverse groups.
Experience / Skills Required
* Essential: Experience in using MS Office (Outlook, Teams, Excel, Word, PowerPoint).
* Ability to prioritise workload and meet deadlines with support.
* Experience in accurate data management, report writing and presenting information to stakeholders.
* Efficient and adaptable communication skills for a variety of audiences.
* Organisational and planning skills.
Desirable
* Academic qualifications (e.g., A-Levels). Subjects advantageous include maths/statistics, geography, English, environmental studies, business studies, economics, or computer science.
* Experience in customer-facing environments and in formal project environments.
* Working knowledge of information sharing platforms (SharePoint).
Additional information
* This role does not qualify for sponsorship; guidance on right to work in the UK can be found at the UK government site.
* Flexible working options are supported, including job share; include preferred working arrangements on your application.
* Guaranteed Interview Policy to support applicants with disabilities who meet minimum criteria.
* Base location will be at one of our East Hub Offices; travel to project sites and meetings in other Agency offices may be required, with occasional overnight stays.
* Contact: alison.hands@environment-agency.gov.uk
Additional notes
Artificial intelligence can support your application, but statements must be truthful and based on your own experience. Do not copy others’ ideas or use AI-generated content as your own. The Environment Agency aligns with Civil Service candidate guidance on AI usage.
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