Pay range (provided by Barchester Healthcare)
This range is provided by Barchester Healthcare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first‑class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.
Barchester are an industry‑leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
Rewards Package
* Attritive salary, alongside a competitive commission structure
* Access to a range of retail and leisure discounts
* Access to a range of wellbeing support and Best Doctors Service
* Opportunity to develop within a hugely supportive team
Responsibilities
* Managing enquiries to improve the conversion rates and achieve occupancy targets
* Excellent communication skills.
* Networking within the local community to raise the profile of the home and generate enquiries
* Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
* Identifying opportunities to improve sales and marketing performance
Qualifications (Need To Have)
* Proven sales and marketing experience, preferably in healthcare but not essential
* Ability to analyse data on Salesforce or similar CRM application
* Self‑motivated and target‑driven
* Interpersonal and professional qualities
* Confident user of Microsoft Office (Excel/PowerPoint)
* Full UK driving licence
Key Duties (Need To Do)
* Represent Barchester and our state‑of‑the‑art home in a friendly and professional manner
* Responsible for all sales activity for the home
* Talk to potential new residents over the phone, and provide informative and welcoming tours of the home
* Engage with residents and relatives to understand their experience and requirements
* Respond to sales enquiries
* Actively generate leads and identify local marketing opportunities
* Maintain a contacts database
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
* Hospitals and Health Care
#J-18808-Ljbffr