Office Support Administrator - Full Time
Location: West Hull
Hours: Monday to Friday, 8:30am - 5:00pm
Pay: £12.71 per hour
Adecco is proud to be supporting a growing and well‑established organisation based in West Hull in their search for a reliable and customer‑focused Office Support Administrator. This is a fantastic opportunity for someone with strong customer service experience who thrives in a busy office environment and enjoys supporting both customers and internal teams.
🧩 The Role
As an Office Support Administrator, you will play a vital role in the smooth day‑to‑day running of the office. You'll be the first point of contact for customers, handling enquiries with confidence and professionalism, while also supporting administrative and billing‑related processes.
This is a varied and hands‑on role that would suit someone organised, proactive, and comfortable juggling multiple tasks.
🔧 Key Responsibilities
Managing a busy inbox and responding to customer queries by email and phone
Providing excellent customer service and resolving issues in a timely manner
Updating customer records and processing administrative documentation
Supporting billing and invoicing processes (billing experience beneficial but not essential)
Chasing information, paperwork, or outstanding queries as required
Liaising with internal departments to ensure smooth service delivery
General office administration including data entry, filing, and reporting
🌟 About You
To be successful in this role, you will:
Have previous customer service experience (essential)
Be confident communicating with customers in a professional manner
Have strong organisational skills and excellent attention to detail
Be comfortable working in an office‑based, fast‑paced environment
Have good IT skills and a willingness to learn new systems
Have billing or accounts experience (beneficial but not essential)
🏢 Working Pattern
Full‑time, office‑based role
Monday to Friday, 8:30am - 5:00pm
Based in West Hull, with free parking availableAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website