Description Grade 5- £35,520 to £38,739 pa - 2 Year Fixed Term Employee and Establishment Officer About Us An exciting opportunity has arisen within oneSource for an Officer to work within the busy Employee and Establishment Team within Exchequer and Transactional Services. The Employee and Establishment Team are responsible for the delivery of a transactional HR service through the Fusion HR/payroll system. Providing a high quality and consistent service to our customers, whilst adhering to legislation, terms and conditions, policies and procedures at all times. About the Job This post will be based at the Central Library in Havering and on Havering’s Terms and Conditions. Travel between other offices that are part of oneSource may be required. The purpose of the role of Employee and Establishment Officer is to provide the first point of contact for employees and managers with routine transactional HR/ Establishment queries and to be responsible for their satisfactory resolution. The Employee and Establishment Team undertakes a wide range of transactional HR functions including: supporting managers in relation to the maintenance of their hierarchy and processing changes for both managers and employees. Issuing contractual changes for current employees. Processing leavers, honoraria payments and maternity, paternity and adoption leave. Extensions to acting ups, temporary appointments. Resolution of annual leave queries. This post will be on London Borough of Havering Terms and Conditions and based at the Central Library, Romford in the London Borough of Havering. Travel between other offices that are part of oneSource may be required. About You To be a successful candidate you must be a highly motivated, organised team player with excellent customer service and communication skills (both written and verbal). The ability to respond to customers effectively and efficiently is essential. You need to be hard working, focused and able to work with minimum supervision. You will be required to have proven experience in a variety of transactional HR/Establishment processes; a comprehensive working knowledge of contractual changes, legislation; various terms and conditions and experience of working to tight deadlines in a fast paced, result focused environment. You must have a high level of accuracy and attention to detail in order that data input into the Fusion HR/Payroll system, contracts that are issued are correct and records are maintained/ updated accordingly. You will also have excellent ICT skills preferably using Microsoft Office including Word and Excel and have a good working knowledge of Fusion, Outlook, Civica/ NEC DM and Service Manager. Additional Information For further information, please see Job Profile attached. The closing date for the receipt of applications is 31st March 2026. However, interest in this job may be high and we therefore reserve the right to close the vacancy early. You will need to outline how you meet the person specification, competencies in the job profile attached and what you are able to bring to the role. Good luck with your application. For an informal discussion about the post, please contact Diane Hardwicke on 020 3373 9214. You will be notified if your application has been successful. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.