A successful manufacturing company with a global reputation and major growth plans is looking for a proven Office Manager / Operations Manager. The role will initially be primarily based in the Rochester area (Kent), plus occasional UK travel as required. This is a temporary / contract role for 812 weeks. The successful candidate will be responsible for leading and managing the day-to-day operations of the Contract & Export administration function, ensuring exceptional customer service and operational efficiency across all activities. This will involve taking ownership of contract and export processes from order receipt through to delivery, coordinating internal teams (including Sales, Production, Logistics and Finance), and ensuring all customer requirements are met in full and on time. Duties will include acting as a central point of contact for customers and internal stakeholders, overseeing order processing and documentation, managing and supporting a small team, coordinating delivery schedules, ensuring compliance with export requirements, and resolving any operational or after-sales issues. This role would suit a driven, highly organised & proactive candidate with proven experience in office management, customer service leadership, and contract/order administration within a fast-paced environment. The ideal candidate will also demonstrate strong leadership and communication skills, the ability to manage multiple priorities, and be highly IT literate with strong MS Office (Word, Excel & PowerPoint) skills. Export knowledge and experience working with cross-functional teams / stakeholders would be advantageous. The ideal candidate will also have proven experience coaching junior members of staff. The Office Manager / Operations Manager role is paying an umbrella rate of £26.70 per hour.