About the Role
We are looking for a motivated and enthusiastic IT Support & Technical Assistant to support our Managing Director and wider business operations. This is a hands-on, varied role combining day-to-day IT support with involvement in digital projects and business systems.
This role is ideal for someone early in their career or looking to step into IT/technical work — full qualifications are not required, but a strong willingness to learn is essential.
Key Responsibilities
IT Support
* Provide first-line support for hardware, software, and basic network issues
* Set up and maintain PCs, laptops, printers, and mobile devices
* Assist with user accounts, passwords, and basic security practices
* Support cloud systems (e.g. Microsoft 365, Google Workspace)
* Help with website updates and basic troubleshooting
Technical & Business Support
* Assist the Managing Director with technical tasks and projects
* Support improvements to systems and digital workflows
* Help with data entry, reporting, and basic analysis
* Assist with e-commerce or internal systems where required
* Provide support during events or technical setups
About You
* Keen interest in IT, technology, or digital systems
* Strong willingness to learn and develop new skills
* Problem-solving mindset and positive attitude
* Basic understanding of computers and common software
* Organised and able to manage multiple tasks
* Good communication skills
Desirable (But Not Essential)
* Any experience with IT support, even informal or personal
* Familiarity with websites (e.g. WordPress)
* Interest in digital tools, marketing, or e-commerce
* Basic understanding of networks or cybersecurity
What We Offer
* Training and development opportunities
* Hands-on experience across a wide range of systems
* Close mentorship working alongside senior leadership
* A varied role with real responsibility and growth potential
Monday - Friday
7am - 3pm