Overview
Job Title: Operations Planner & Warehouse Operative (FLT)
Location: Aberdeen
Reports to: Depot Manager
Role Summary
We are seeking an Operations Planner & Warehouse Operative to support the safe, efficient, and cost-effective movement of freight in and out of the Aberdeen depot. The role involves planning transport operations, coordinating drivers and vehicles, and carrying out warehouse duties including forklift operation.
Responsibilities
* Plan and coordinate the use of drivers, vehicles, and service providers to ensure efficient transport operations.
* Handle inbound customer enquiries quickly and professionally, recording information accurately.
* Maintain a high level of customer service by responding promptly to client needs.
* Identify opportunities to improve service and communicate these to management.
* Assist with loading/unloading vehicles, ensuring cargo is labelled, secured, and stored correctly.
* Operate forklifts safely, carrying out pre-use checks and reporting any issues.
* Keep accurate records of goods received and dispatched.
* Support compliance with Health & Safety, security, and company procedures.
* Maintain a clean and organised warehouse environment.
Experience & Qualifications
* Minimum 2 years experience in a warehouse and/or transport-related environment.
* At least 2 years experience operating a counterbalance forklift.
* Valid Forklift Licence.
* Knowledge of Health & Safety, site security, and data protection.
* Strong communication skills, both written and verbal.
* Ability to work effectively under pressure in a fast-paced environment.
* Team player with the ability to work independently when required.
* Flexible, reliable, and customer-focused.
Personal Attributes
* Energetic, professional, and motivated with a positive attitude.
* Strong attention to detail and organisational skills.
* Proactive problem solver with a hands-on approach.
* Able to build strong working relationships with colleagues and customers.
* Calm under pressure and able to meet deadlines.
* Professional and personable in all communications.
* Discreet and trustworthy with sensitive information.
Additional Information
* Flexibility with working hours may be required.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Operations Consulting
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