Job Description What will you be doing? We are looking for a talented and enthusiastic Credit Controller to join our aspiring team at S&W. Your role will be to provide high volume calling for the Group Credit Control function including chasing outstanding debts, liaison with Partners and bespoke reporting. This is a permanent role to be based at either our Newcastle, Bristol or London office, with expected office attendance of minimum 2 days per week. As a Credit Controller, your responsibilities will include among others, Provide a high-volume client credit control service, primarily using telephone calls to contact and secure payment promises from clients Daily Review of all payment promises, prompt following up of any broken arrangements Monthly visits to regional office locations for one-to-one reviews with local Partners/Head of Office to ensure appropriate credit control activity and co-ordination of action Comprehensive credit control of own portfolio to ensure all overdue debtors are appropriately followed up each month Raise, record and follow up on all client disputes on own debtor portfolio, escalating overdue resolutions to Head of Business/Line Management as appropriate Recommend appropriate Bad Debt Provision requirements to Line Manager Provide comprehensive reporting on own portfolio of debtors, regarding payment promises, client query status and "Partner Resolving" situations to Line and Operational management Preparing submissions to external lawyers/collection agency for enforcement