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Service desk analyst

Jobsgopublic
Service desk analyst
Posted: 1 July
Offer description

Are you looking for an exciting new challenge?

Do you have experience in providing IT support?

Are you looking to join an ambitious, dynamic, and innovative local authority that encourages team working and your personal development?

Come and join our IT Support team.

Based at our main Council office in Godalming, Surrey, you will be providing technical support to all of Waverley’s IT users, including our remote workers and Councillors.

Our IT Service Desk is the central point of contact when it comes to the functioning of the council. With each day will come a variety of new challenges for you to work on, whilst also being able to liaise and communicate with all departments and members of staff. This role is essential to the functioning of the organisation.

To be successful, you will need previous experience working on an ICT Service Desk, supporting Microsoft Office suites and Operating Systems. You will also demonstrate excellent customer service and written / verbal communication skills.

This post is a full-time role. However, all applications will be considered. For an informal discussion about the post, please contact Linda Frame, IT Manager on 01483 523157.

Closing date for applications: 28th July 2025 at

Interview date: 31st July 2025

The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences - we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility

We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility

Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

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