About the Company We are working with a well-established UK organisation operating in a regulated payroll and payments environment, supporting contractors, agencies, and businesses nationwide. We pride ourselves on delivering a high-quality, compliant service through strong teamwork, attention to detail, and a customer-first mindset. Our culture is supportive, collaborative, and focused on continuous improvement.
The Role We are seeking a Payroll Administrator to join a busy and supportive Payments team based in Chester. This is an excellent opportunity for someone with strong administrative skills who enjoys working in an organised, process-driven environment.
You will support the day-to-day running of payroll operations, working closely with the Payroll Manager and wider team to ensure tasks are completed accurately, on time, and to a high standard of customer service.
Payroll experience is beneficial but not essential full training will be provided for the right candidate with the right attitude.
Key Responsibilities Provide administrative support to the payroll team
Maintain accurate payroll records, files, and databases
Assist with payroll processing, including data entry and basic calculations
Support statutory payments and pension auto-enrolment processes
Help prepare reports and submissions (e.g. RTI/FPS) under supervision
Respond to queries from clients, agencies, and colleagues, escalating where required
Assist with timesheet processing and invoicing support
Provide accurate information to agencies when requested
Support the Payroll Manager with ad-hoc administrative duties
What Were Looking For Previous administrative experience (payroll or finance desirable but not essential)
Strong organisational skills and ability to prioritise workload effectively
Excellent attention to detail and numerical accuracy
Confident written and verbal communication skills
Good working knowledge of Microsoft Excel
A team player who can work well under pressure
A proactive, reliable, and customer-focused approach
Benefits 25 days holiday plus bank holidays
Private medical insurance
Health & wellbeing programme
Enhanced maternity and paternity pay
Quarterly social and team-building events
Free on-site parking
Company pension
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