Competitive Salary, Bonus, Company Car, 25 Days Holiday, Pension & Benefits
Location:
Hybrid role. Expectations to be in Europcar locations (principally HQ in Leicester) and/or visiting customers 2-3 days a week. This may flex week to week with business demands. Role is empowered to be where it needs to be to successfully fulfil role outcomes.
About Us
Europcar Mobility Group is a leading provider of car rental services, offering a diverse fleet for business and leisure travel and helping to change the way our customers move. We are committed to providing exceptional customer service and innovative solutions that meet the evolving needs of our clients. As we continue to expand our market presence, we are seeking a highly motivated and experienced Head of New Business to drive our growth strategy and lead our new business efforts.
About the role:
Reporting to Head of New Business and UK Van & Truck (V&T) Director (dotted line). This role operates in the UK B2B market and is responsible for driving UK Vans (LCV) & Truck revenue growth. Delivery of this is in three key areas.
1) Revenue : as well as achieving your personal revenue targets you will assist the UK SME, Corporate and Insurance Sales Teams to achieve their V&T Sales Targets.
2) Portfolio Management : understand and influence the shape, size and performance of the UK V&T B2B customer portfolio.
3) Fulfilment : support and oversee fulfilment of key customer orders and meeting their expectations
Main objectives:
* Deliver the UK’s 5 Year V&T EBITDA growth strategy and own V&T B2B Revenue budget
* Deliver personal sales revenue target plus assisting the wider teams to meet their V&T growth targets with a focus on new customer acquisition, order fulfilment and customer retention.
* Work closely with key departments including, Fleet, Operations, RCM, Marketing as well as working closely with the Europcar station network to drive local V&T revenue growth
* Identify new geographical, demographic or sector areas for V&T opportunities. Work with New Business teams and local stations to promote V&T solutions.
* Understand and influence the shape, size and performance of the UK V&T B2B customer portfolio and key underlying KPI’s and metrics (i.e average length of hire, RPD, days etc)
* Play lead role in V&T B2B financial forecasting and budget process working closely with Sales Performance, RCM, V&T as appropriate.
* Track and understand market performance including but not limited too market share, competitor performance, product & proposition and use this insight to help drive Europcar’s growth
* Clear understanding of customer needs and provide oversight and fulfilment of customer orders, on time and to the appropriate spec.
* Attend customer prospect meetings and share detailed product knowledge of all LCV Commercial vehicles, including aftermarket equipment and sector specific vehicles (such as Chapter 8 fleet) to aid the closing of V&T deals.
* Assist customers in the transition to e-vans with a detailed understanding of the products available and our own e-van fleet. Good TCO understanding and the ability to address customers concerns with detailed proposals
Key tasks and responsibilities:
* Understanding of sales and customer buying cycles (new business and retention)
* Use your strong sector/verticals industry knowledge to promote Europcar as the go to V&T supplier
* Strong attention to detail, good communication and CRM skills to inform multiple departments of the V&T Sales pipeline
* Work closely with your Fleet counterpart in respect of additional equipment being fitted to vehicles and remain informed and involved where needed to facilitate the on-time fitment and compliance of 3rd party suppliers
* Maintain high responsiveness and high visibility
* Ensure that CRM is fully updated with all activity
If you believe you have what it takes to become a successful Vans & Trucks Commercial Manager within Europcar, then please apply today!
Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.