About Us
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We're a leading provider of eye care services, with over 100 clinics across the UK.
Our mission is to make poor vision a thing of the past for our patients.
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Job Description
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We're looking for a results-driven individual who can exceed targets while delivering exceptional customer service.
This role involves contacting patients who have expressed interest in our services and promoting the benefits of our treatments.
You'll be working closely with a team of professionals to manage the patient pipeline and provide an exceptional after-sales experience.
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Key Responsibilities
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* Contacting patients to discuss their consultation and treatment options
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* Promoting the lifestyle and clinical benefits of our treatments
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* Managing the patient pipeline and converting consultations into sales
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* Providing exceptional customer service and resolving any issues that may arise
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Required Skills and Qualifications
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We're looking for individuals with excellent communication and interpersonal skills.
You should have:
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* A fluency in German and English
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* Experience in outbound sales or a similar field
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* Strong IT skills, including database management and email software
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* Ability to work well under pressure and meet deadlines
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* A caring and empathetic nature, with a strong focus on customer satisfaction
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Benefits
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We offer a competitive salary with uncapped bonus potential.
As well as a range of benefits, including:
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* Free or discounted optical products and procedures
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* On-site restaurant and modern working environment
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* First-class training in our product range
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* Career progression opportunities within a professional working environment
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We're committed to providing a supportive and inclusive workplace, where you can grow and develop your career.
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