Job title: IT Trainer, Digital Learning Team (Grade 5)
Location: Service Headquarters, Maidstone – mixture of office and home working – 3 days per week in office (with travel countywide, based on needs)
Hours: Full time – 37 Hours per week
Pension: Automatic membership of the Local Government Pension Scheme – career average pension scheme with 16.5% employer contribution
Holidays: In addition to entitlement to bank/ public holidays you will receive 29 days holiday
Base salary: £32,461 - £36,482 per annum depending on experience
Ref: R000985
Being a part of Kent Fire and Rescue Service
Everyone is unique. Everyone has value. Everyone helps to make Kent Fire and Rescue Service a great place to work. We are one team. Together with our customers we are creating a safer future for Kent and Medway.
Being an IT Trainer
Information technology is a critical part of our strategy and operation as an organisation. From how we communicate with our customers and support the development of our colleagues through to how our crews access vital data at incidents, information technology and our ability to use it effectively is at the heart of everything we do.
As an IT trainer you will be supporting colleagues and volunteers across all functions of the organisation to enhance their knowledge of our IT systems, applications and equipment. You will be in part supporting the on-going transition to Microsoft TEAMS across all staff across all locations.
The role will provide a varied work life as part of a small, dedicated team including some opportunity for hybrid working. You will be working with IT experts to provide direct face to face support to all KFRS Colleagues across our Estate. You will require a UK Driving License and will be provided access to a Pool Vehicle to travel day-to- day across the County as required.
What you’ll do
* Ensure colleagues are fully equipped with the necessary IT skills to perform their role to the highest standards
* Deliver elements of blended learning solutions either face-to-face or via web conferencing software
* Assist in the design of training for bespoke software and its associated tools
* Curate training resources to support core systems that include but are not limited to Office 365 and SharePoint.
* Collaborating with colleagues to understand their IT Systems capability and needs, making suggestions for solutions and approaches or tips which can make their roles easier/ more efficient etc.
What you’ll bring
* Excellent knowledge of Microsoft 365, in particular Microsoft TEAMS.
* Experience of IT Training (Classroom / 121 / Online) - Desirable
* A demonstrable understanding of evidence-based training practice
* Strong communication skills and the ability to build a rapport with both IT experts and colleagues.
* A positive, engaging and solutions focused approach
* The ability to translate technical jargon into plain English
* A Full Driving License
Additional benefits we’re offering
* Blue Light Card discount scheme
* A range of family friendly policies including promoting work-life balance
* Access to health and wellbeing services and advice
* Access to LinkedIn Learning online training
* Free parking
* Above all you’ll become part of a service that is committed to the safety of our community
How to apply
Please complete an online application and CV by midnight on 27th March 2026.
Interviews will take place on 21st, 23rd and 27th April 2026.
We reserve the right to close this vacancy upon receiving a sufficient number of applications. If you are interested in this role we recommend that you submit your application at the earliest opportunity.
Inclusion is at the heart of everything we do. We know that great minds don’t think alike, so we rely on diverse thoughts, feelings, beliefs, and backgrounds to create the best working environment that we can possibly offer.
Kent Fire and Rescue Service, its employees, and volunteers are committed to safeguarding, protecting, and supporting children, young people, and adults at risk. As part of our safer recruitment process, we will undertake pre-employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check. Enhanced DBS check with barred lists are carried out for roles with direct and unsupervised access to children, young people, and adults at risk. Risk assessments will be undertaken on any disclosures identified as part of the pre-employment checks.
As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity, and Inclusion and how this fits in with their everyday work.
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