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Job Description
Business Analyst
Cromwell Hospital London
SW5 0TU
Permanent
Salary - Competitive + excellent benefits
Full time 37.5 hours a week
Hybrid – 3 days per week onsite – occasional visits to other sites in central London
We make health happen.
Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
Role Overview
As a Business Analyst you will work with business stakeholders to determine the necessary target operating model and scope business requirements for initiatives in the Cromwell and wider London Diagnostic Centres transformation portfolio. You will then subsequently support the delivery of these initiatives alongside the wider Transformation team.
You’ll Help Us Make Health Happen By
Helping define and iterate the target operating model (TOM) across the dimensions of systems, data, processes and people
Partnering effectively with stakeholders to translate business requirements into specific objectives, and from there defining detailed needs and prioritised business requirements
Being able to use a variety of techniques (e.g. workshops) to understand, document and confirm the ‘as-is’ and ‘to-be’ business processes (using BPMN), and to elicit and elaborate business requirements
Ensuring non-functional requirements are captured
Ensuring business process metrics/business outcomes are understood, and that the ‘to-be’ state will enable those metrics/business outcomes
Supporting the effective delivery of programmes and projects to provide optimal outcomes and enable the organisation to deliver its strategy
Supporting business readiness activity associated with projects to ensure the change is adopted and embedded in business as usual
Supporting with decision making through assessing the value and impact of potential future changes
Promoting a customer centric culture through managing change, partners, processes and empowering team to do what is best for the internal and external customer
Establishing and maintaining strong, effective and trusted relationships with key stakeholders across the business
Creating and managing optimised documentation for all change and project assignments
Complying with and taking into account any requirements from the UK regulators and/or any applicable local regulatory requirements
Living Bupa’s values and code of conduct, ensuring that all Change initiatives are delivered ethically and in compliance with our policies and standards.
Essential
Key Skills / Qualifications needed for this role:
Expert knowledge of business process analysis (including BPMN)
Good knowledge of Agile (Scrum)
Good knowledge of tools and techniques such as UML, Behaviour Driven Development, Kanban, MS Visio, MS Project and data modelling
Resilient and ability to remain calm under pressure
Excellent stakeholder management and communication skills at all levels
Structured strategic thinker
Commercial awareness and negotiation skills
Evidence of complex analysis and understanding of business requirements in order to establish suitable business process and systems solutions
Strong practical background in delivering change
Preferred
Evidence a background of successful Change delivery within the Healthcare and/or other regulated industries
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual Health Services Bonus Scheme
Support with travel costs via a season ticket loan or cycle2work
Various Other Benefits And Online Discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately
Time Type
Full time
Job Area
Strategy, Change & Transformation
Locations:
Cromwell Hospital London
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Research, Analyst, and Information Technology
* Industries
Hospitals and Health Care
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