Sales Support Co-ordinator - Liverpool
Reference: 2602
Location: North West
Sector: Commercial
Job Type: Permanent
Contact: Ruth Osborne
Consultants Email: ruth@whitehall.uk.com
Salary: Around £28-30,000
Our client is a leading global supplier of raw materials to the rotational moulding industry. They are recruiting for two Sales Support Co-ordinators to join their team on-site in Liverpool to provide internal and external sales support as well as order processing and other administrative support.
About the Role:
Administrative support, liaising between customers and RSM’s checking sales history, lead times, stock levels etc.
Enter customer sales orders both timely & accurately on the system.
Provide an effective after-sales service ensuring all customer sales orders are acknowledged, confirmed and invoiced.
Answer telephones, identify caller and direct calls to correct person within the company when applicable.
Undertake ad hoc duties and provide support in the Sales Support Team as and when required.
Ensure all certificates of analysis / conformity are sent to customers within 48 hours of the notification being received.
About You:
Drive and tenacity to deliver exceptional customer service.
Work quickly and remain calm under pressure.
Team player.
Communication skills.
IT skills.
Language skills in either French, Spanish or Italian would be advantageous.
Experience in a similar role is desirable.
Benefits:
A salary of around £28-30,000.
Wellbeing allowance.
Aviva pension scheme.
Specsavers vouchers.
Long service awards.
Up to 10% bonus based on completion of goals.
Free parking.
Flu jab vouchers.
24 days annual leave + bank holidays (we keep a minimum of 3 days to cover Christmas shutdown).
Whitehall is the Recruitment Specialist for the Chemical, Polymer, Coatings and Life Science Industries.