Job Description
PMR provide staff to luxury residential buildings across the UK and are currently seeking temporary staff to join our expanding team in Cheltenham!
This will be a Monday - Friday position with working hours of 7am - 7pm.
Hourly rates vary between £12.75 per hour rising to £13.85 per hour.
Duties include:- To meet and greet the residents, answer enquiries by telephone, email or callers to the front desk.- Assist the residents, guests and visitors with reasonable job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.- To ensure that the highest levels of customer care and service are maintained at all times.- Deal effectively with complaints, take the correct action and remain courteous.- Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.- Taking appropriate action in the event of an emergency and immediately advising your manager.- Responsible for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail.We are seeking candidates who have worked within the 4/5* hospitality sector or have residential block experience or transferrable customer service skills.Successful applicant must provide two references and will also undertake a disclosure check for unspent criminal convictions.