Overview
Make a real difference to the lives of disabled people. Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career? If you answered yes to these then we have the perfect opportunity for you.
Role
Full time, fixed term for 3 months. Scope's Whitley Bay shop – 198 Whitley Road, Whitley Bay, NE26 2DN. As Temporary Shop Manager you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Every day will be different: from generating and processing stock to designing an eye‑catching window display, to recruiting and training our wonderful volunteers. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Temporary Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.
Responsibilities
You will be responsible for:
* Running the shop and ensuring a high quality customer experience.
* Managing stock, designing displays and running promotions.
* Recruiting, training and supporting volunteer staff.
* Maintaining accurate cash and sales records.
* Ensuring visual merchandising standards and shop appearance.
Qualifications
For this role you will:
* Be commercial and have a can‑do attitude, always putting the customer’s needs first.
* Be a dedicated team player with strong work ethic.
* Have excellent accuracy and attention to detail.
* Be proficient in the use of Microsoft Office.
Please explain in your application, with examples, how you can meet these important skills. We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Working conditions
Scope Charity Shops are open every day. Full time hours are 35 hours a week, working five days out of seven. Part‑time vacancies are on a seven‑day rota. Some weekend and Bank Holiday cover is needed.
Values
Our values – pioneering, courageous, connected, open, fair. By living our values and trusting each other we empower our colleagues to make decisions, give freedom and spark creativity for innovation, push boundaries and change mindsets.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. Scope will interview all disabled candidates who meet the essential criteria for the post. If you require adjustments through your journey with us, please email recruitment@scope.org.uk.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion. We encourage people of colour and other underrepresented communities to apply. We will treat everyone with dignity and respect and want to recognise all parts of a person’s identity. We are a disability equality charity, building an accessible and inclusive culture.
Benefits
* 35 days annual leave
* Flexible working (where we can)
* Company pension
* Excellent training and career development
* Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
* Wellbeing incentives – a discounted gym membership, cycle to work scheme, and much more
Link to full benefits package and what our colleagues say about Working at Scope – Disability charity Scope UK.
Application deadline
We welcome all applications by 11:59pm GMT on Tuesday 28 October 2025.
Application instructions
Click the apply button to create an account and complete your application form.
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