In our Residential Scheme Manager role, you’ll be managing our Scheme efficiently, ensuring residents' welfare, safety, and comfort while fostering a sense of community.
As a Residential Scheme Manager, you will be required to live on-site, offering a unique opportunity to reside within the community you support. Accommodation is provided in a 2-bedroom bungalow at the Scheme. A separate on-site office at the Scheme will be provided for work-related duties.
Salary: Up to £27,000 per annum
Contract: Permanent ¦ Full-Time
Your week: 36.25 (Monday - Friday 8.30am - 4.45pm with 1 hour lunch unpaid)
Location: Marlborough Court – Nottingham, NG2 6BY
Snapshot of your role
* Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained.
* Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency.
* Take on the management of service delivery, with particular attention to housing management and maintenance issues.
* Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities.
* Working independently as a lone worker with support from colleagues and management.
What we’re looking for
* Customer focused background with the ability to actively listen to customers and seek win/win solutions
* High level of commitment to providing efficient and caring services to our Amplius customers.
* Basic digital skills (Microsoft Office etc)
* Excellent communication skills (verbal and written communication) and the ability to negotiate and influence where appropriate.
* Previous experience in being able to resolve conflict and remain impartial and professional.
A full UK driving license and access to a vehicle is essential for this role to visit our customers.
Please read the attached Job Description before applying so you get the full scope of the role.
Closing: 25th March
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities