Position: Credit Control Manager
Reporting to: Financial Controller / Directors
We are currently seeking an experienced Credit Control Manager to lead our Credit Control team. In this role, you will manage a small team of Credit Controllers and oversee all credit control activities within the company.
Responsibilities
1. Managing a team of credit controllers.
2. Overseeing the credit control team and their portfolio of debtor accounts, ensuring adherence to company processes, credit and payment terms, and credit checks.
3. Producing and analyzing debt reports, reporting risks, variances, and action plans.
4. Forecasting cash flow monthly.
5. Maintaining reports on credit applications, payments, bad debts, and providing relevant data analysis.
6. Handling bad debt collection processes such as small claims, insurance, and correspondence.
7. Collaborating with the Sales Director to manage problematic accounts.
8. Resolving billing disputes, complaints, and discrepancies within set timeframes.
9. Supporting daily credit control activities as required.
10. Developing strategic partnerships within the management team to foster communication, continuous improvement, and teamwork.
11. Reviewing and maintaining the company's credit policy.
12. Liaising with HR to meet staffing needs and ensure policy adherence.
Experience, Skills, and Attributes
* Good knowledge of credit control functions within a business.
* Previous managerial experience in a high-volume billing environment.
* Understanding the importance of prioritizing workload and team leadership.
* Ability to work under pressure and meet strict deadlines.
* Proficiency in Microsoft Office Suite, especially Excel and Word.
Additional Details
Location: Head Office, Greysteel
Hours: 9:00 am to 5:30 pm, Monday to Friday (one-hour unpaid lunch break)
Salary: £30,000 - £32,500 per annum
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