20 hours per week Monday - Friday 0700 - 1100 £12.21 per hour Check your local transport links here: Plan Your Journey | Traveline - CF10 1EP Job Introduction Join our team at HMRC Cardiff, where you’ll play a key role in delivering excellent customer service and supporting catering, cleaning, and retail services. You’ll prepare and present food to a high standard, assist with stock control, and help create a welcoming, clean, and well-organized environment for all customers. Key Responsibilities: Prepare, present, and serve food and beverages to a high standard, including catering to dietary requirements. Keep kitchen, café, and dining areas clean, tidy, and fully stocked. Operate tills, handle cash, and follow profit protection procedures. Follow cleaning schedules (daily/weekly/quarterly) and maintain hygiene standards. Receive and store deliveries, rotating stock correctly. Report maintenance issues and follow health & safety and food safety standards at all times. Support with room set-ups, portering tasks, and other duties as required. Deliver exceptional customer service, resolving issues promptly and professionally. Be flexible to cover holidays and sickness where needed. What We’re Looking For: Essential Commitment to following Health & Safety and Food Safety procedures at all times. Ability to complete tasks to a high standard and within required timeframes. A strong team player who supports colleagues to achieve shared goals. Willingness to work within set quality and safety guidelines. Desirable Ability to work independently and use your initiative when needed. Previous food service or hospitality experience (full training will be provided if not). What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Ready to be part of something greater? Apply today!