Reporting to the Account Manager, the role is responsible and accountable for support of project delivery and account support with the overall objective for Eden to continue to excel in operational and service excellence to the client.
Providing full administrative support and co-ordination of related tasks and activities in support of the Project Management team.
Job Duties & Responsibilities
* Communicate with Account Manager to take detailed briefs and clarify specific requirements of each project/task
* Create and maintain trackers for all projects, ensuring all changes and revisions are captured and updated in a timely manner
* Manage the project and demand through ERP system, ensuring the system is regularly updated should changes occur ensuring the operational team are kept updated at every stage
* Project invoicing at the end of each project to be actioned in current month in line with business targets
* Manage, maintain and update all project documents in the customer shared folder highlighting change and revision control
* Report and escalate to management as needed any changes to the project scope
* Support Project Management team to liaise between the customer and internal teams to track progress and delivery timelines in conjunction with project execution plan
* To produce in line with set price lists and agreed formats, quotations ensuring all parts and relevant prices have been included, checking and confirming all formulas and calculations are correct
* Coordinate internal resources and installation teams
* Liaise between the customer and internal teams
Competencies & Requirements
* Proven working experience in project co-ordination role in fast paced retail environment (minimum 3 years)
* Proven ability to manage multiple tasks at a time whilst paying thorough attention to detail
* Strong working knowledge of MS Office (Excel, Outlook)
* Experience in MRP/ERP systems
* Experience in delivering client-focused solutions based on customer needs
* Ability to prioritise among completing tasks
* Strong communication skills
* Good organisational skills including attention to detail and multi-tasking skills
* Critical thinking and problem-solving skills
* Self-starting, independent, self-sufficient
* Natural relationship builder with integrity, reliability and maturity
#J-18808-Ljbffr