Overview
Our vision is to become the first truly global people‑centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement, leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance.
Responsibilities
* Value‑Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
* Recruitment: Responsible for recruitment, pre‑boarding and onboarding of team members, and hereby the optimal team positioning and future talent pipeline.
* Employee Engagement: Develop and motivate your team through development plans and feedback, in‑store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
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* Guest Experience: Ensure a guest‑first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty.
* Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
* Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, store budget. Manage employee absence, onboarding, off‑boarding, and ensure working time follows contractual obligations, union agreements, and legal requirements.
* Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
* Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.
Key Performance Indicators
* Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4‑wall compliance.
* Employee Engagement: Score, turnover, and quick quits.
* Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits.
* Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4‑wall EBITDA.
Important Info
Must be able to work during all opening hours of the airport.
* Night Shift
* Weekends
Why Work With Us
Great company culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
Leadership & Educational Programs
Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.
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