Lead Product Owner
Join to apply for the Lead Product Owner role at Ofgem.
This range is provided by Ofgem. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Salary: £61,446 per annum. Ofgem contributes £17,800 towards membership of the Civil Service Defined Benefit Pension scheme.
Britain’s energy systems are changing fast, and the way homes and businesses are heated is central to that transformation. Ofgem is looking for a Lead Product Manager to shape the design and delivery of digital services that will support regulation and future expansion of Heat Networks across the country, to drive the provision of low‑carbon, efficient heating.
Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero while protecting energy consumers, especially vulnerable people.
We’re offering a permanent opportunity for an experienced product management professional to join our digital team in the Heat Networks Directorate. Leading the creation of innovative digital solutions that will underpin how this growing sector operates, you will be at the forefront of creating products to help us regulate the sector, making high‑level decisions and utilizing your expertise to help produce best‑in‑class tools and platforms.
You’ll have the chance to apply your expertise on a national stage, turning complex challenges into practical, user‑centred solutions that will help create a more sustainable future for consumers and communities alike. We’ll give you autonomy, enable you to influence direction, and support you in leading a product portfolio that really matters.
Key Responsibilities
* Own the product strategy, product roadmap and long‑term vision.
* Manage and prioritise the requirements catalogue and product development backlog.
* Key liaison between the business and IT teams.
* Change request management and cost/benefit analysis to ensure value for money.
* Contribution to requirements gathering, including review and sign‑off.
* UAT planning, managing and tracking.
* Ad hoc internal user assistance and troubleshooting.
* Optimise the value of development work undertaken and ensure all colleagues have sufficient understanding of product backlog items.
* Establish and maintain strong stakeholder relationships both internally and externally, communicating the vision and roadmap regularly.
* Support the design, maintenance and embedding of Ways of Working.
* Undertake PDL responsibilities and line management of Product/Solution Owners, acting as an escalation point and providing technical guidance.
* Share knowledge and good practice.
* Line management within the digital team.
Key Outputs and Deliverables
* High‑quality products which are fit for purpose.
* Provision of assurance that products deliver functional, legislative and security needs.
* Tracked and recorded user needs and functionality requirements.
* Prioritised product backlogs.
* Clear testing plans and fully documented testing scenarios.
* Progress reports for senior management.
* Takes ownership for own and team members’ professional development by:
1. Providing ongoing coaching and identification of development opportunities in regular performance conversations.
2. Supporting team member’s performance evaluation through honest, fair, high‑quality 360‑degree feedback to PDLs.
Person specification
* Extensive experience of Product Ownership working within an Agile development environment to GDS standards (or equivalent), and knowledge of software development life cycles. (Lead criteria)
* Demonstrable experience of the design and delivery of a product strategy and roadmap, ideally in a regulatory environment. Includes proven organisational skills with the ability to proactively prioritise, plan and schedule complex tasks and demonstrate effective problem‑solving skills.
* Proven experience of working with external delivery partners and managing complex internal and external relationships.
* Experience of managing diverse stakeholders’ expectations with conflicting needs and demands and engaging and collaborating with senior stakeholders.
* Experience in planning, executing and managing User Acceptance Testing activities.
* Experience in leading multi‑disciplinary teams with a proven aptitude for leadership, e.g. through formal or informal people management.
* Formal Agile or Product Manager qualification, or equivalent relevant experience.
* Regulatory/energy industry experience.
Behaviours
* Making Effective Decisions
* Communicating and Influencing
* Leadership
* Managing a Quality Service
Benefits
Alongside your salary of £61,446, OFGEM contributes £17,800 towards you being a member of the Civil Service Defined Benefit Pension scheme. Further benefits include:
* 30 days annual leave after 2 years
* Excellent training and development opportunities
* Hybrid working (currently 1 day a week in the office, under review)
* Flexible working hours and family‑friendly policies
* Opportunity to contribute to ambitious Net Zero targets by 2050
To apply, click the ‘Apply now’ button and complete your personal details, career history and qualifications. You will be asked to provide a 1250‑word personal statement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile.
All applications must be truthful and factually accurate. Plagiarism or use of AI to present others’ ideas as your own may result in withdrawal or disciplinary action.
Personal data gathered will be shared with Cifas for fraud prevention and identity verification. For details, see the Cifas privacy page.
Applications are accepted until 23:55 on Monday 1st December 2025. Feedback will only be provided if you attend an interview or assessment.
Job Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Information Technology
* Industry: Utilities and Government Administration
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