Redditch Salary GBP 30k GBP 40k Working Hours: Monday to Thursday: 8:00 am 4:30 pm.
Are you ready to take on a multi:hat role where your hard work leads directly to career progression?
Our client, a thriving family:owned business in Redditch, is looking for a proactive Operations Co:ordinator to become a key member of their close:knit team. This is more than just an administrative role; it is an opportunity to work side:by:side with the Managing Director, gaining a deep understanding of business operations while being groomed for long:term leadership and increased responsibility.
What s on Offer?
Before we get into the day:to:day, here is why this role stands out:
Competitive Salary: GBP 30,000 : GBP 40,000 depending on experience. Direct Mentorship: Receive ongoing support and guidance directly from the Managing Director. Comprehensive Training: You will receive full training on all technical products, internal processes, and business techniques. Work:Life Balance: Enjoy an earlier finish every Friday (4:00 pm) to kickstart your weekend. Career Growth: This business values flexibility and a proactive approach, offering genuine long:term progression for the right individual as the company continues to grow. Supportive Culture: Join a small, collaborative team environment where everyone gets involved and supports shared objectives. The Role
As the Operations Co:ordinator, you will be the heartbeat of the business, supporting the customer journey from the initial inquiry through to after:sales care. This is a varied, hands:on position that requires someone who enjoys getting involved in all areas of the business.
Key Responsibilities:
Customer Excellence: Maintain professional communication and telephone, advising customers on technical products and guiding them to the best solutions. Sales Administration: Accurately process customer orders, generate operational documentation, and prepare/follow up on quotations. Logistics Coordination: Liaise with couriers and customers to ensure smooth deliveries. You will be responsible for investigating and resolving any issues regarding delayed or missing parcels. Problem Solving: Manage customer queries and complaints in a professional, solution:focused manner. Business Support: Assist with wider operational tasks and learn the practical elements of the business to ensure shared goals are met. Who are we looking for?
The successful candidate will be a highly organised individual with a proactive can:do attitude.
Essential Skills:
Strong communication and interpersonal skills. High attention to detail and the ability to work efficiently under pressure. Confidence in using computer systems and standard office:based software.
Desirable Experience:
A background in sales administration, customer service, or a retail/trade environment. Experience within electrical wholesale or a technical product:based business. A genuine interest in electronics.
(phone number removed); Ready ? We re reviewing CVs for this Operations Coordinator role right now early applications are highly encouraged
(phone number removed); (url removed) (phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) (phone number removed); Follow Arden Personnel on Facebook, Instagram and LinkedIn for live vacancies.
(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick and Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. (phone number removed); Your next opportunity could be just a call or click away.