Temporary Sales Support Coordinator | Ipswich | Immediate Start | 6 months minimum Your new company My client is a forward-thinking and growing business with an impressive clientele. Your new role This is a new temporary Sales Support Coordinator due to continued business growth. You will be working closely with an experienced 4-person team but forming part of a wider sales team. Duties are varied and include but not limited to: Processing customer orders within 24 hours of receipt. Monitor sales orders to ensure delivery deadlines are met and communicate any delays immediately with a customer. Progress forward orders/back orders by monitoring stock available and completing purchase orders. Log customer interactions and activity accurately within the company’s CRM system and via email. Resolve customer queries and issues. Collaborate with the logistics and sales teams to ensure smooth order processing and delivery schedules. Maintaining and updating customer information such as address/prices/specific requirements, to ensure accurate completion of orders. What you'll need to succeed To be successful in this job, you will need a 'can-do approach' towards your work, as well as: A positive and proactive attitude, with a commitment to delivering high-quality customer service. Prior experience in customer service. Excellent verbal and written communication skills, with a professional and courteous demeanour. Proficiency in using Microsoft Office. Experience of CRM/ERP systems would be beneficial. Strong problem-solving skills, with the ability to manage and resolve queries effectively. Ability to work efficiently in a fast-paced environment. Good organisational skills and attention to detail. To be confident of your own ability and skills, but able to learn and listen and develop. A confident communicator who understands that a positive attitude gets great results. What you'll get in return In return, you will be joining a truly collaborative team environment working as part of an experienced team. This temporary position will run for 6 months and is likely to be extended beyond that. You will also be offered an immediate start and a competitive hourly rate. Monday to Friday – 35 hour week On-site parking 100% on-site What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4727524