Location: Birmingham
Salary: GBP 29,800
Contract: 6 Months Contract (Potential Extension)
Work Type: Full Time Hybrid: 3 days WFH
A respected organization assisting the public sector is seeking a creative and driven Marketing and Communications Officer to lead day:to:day marketing and internal communications activity. This is a fantastic opportunity to shape messaging, drive engagement, and contribute to a meaningful mission.
Role Purpose
You main responsibility will be ensuring smooth communication across all channels, email, intranet, SharePoint, onsite and in-person presentations to ensure the 400 strong workforce across multiple locations have up to date information, delivered in the format that works for that group.
Key Responsibilities
* Social Media Management:
o Plan, schedule, and publish content across LinkedIn, Facebook, and other platforms.
o Manage community interactions and protect brand reputation.
o Track performance, test formats, and optimise for engagement.
o Support paid campaigns with audience setup, creative briefs, and reporting.
* Content and Copywriting:
o Write compelling copy for web, email, social media, and print.
o Produce blogs, case studies, press releases, newsletters, and internal communications.
o Maintain brand voice and editorial calendar; proofread and sub-edit content.
* Campaign Support:
o Build segmented email campaigns (e.g., Mailchimp/HubSpot), A/B test, and analyze results.
o Support integrated campaigns across web, social, email, and events.
o Engage with colleagues and the public at promotional events.
* Website and Digital:
o Improve website content and support design/user experience.
o Ensure accessibility, SEO best practices, and page performance.
o Deliver campaign landing pages with clear CTAs and tracking.
* Brand and Creative:
o Maintain brand consistency across all touchpoints.
o Create simple graphics and templates using Canva/Adobe.
o Support photography and videography needs.
* Insight and Collaboration:
o Monitor trends and competitor activity to inform strategy.
o Work with internal teams and external partners (designers, agencies, media).
o Support events and launches as needed.
Essential Qualifications and Experience
* GCSE English (C or above) and Maths (D or above).
* 2+ years in communications, PR, or media roles.
* Proven experience in social media, copywriting, and web content management.
* Excellent written and verbal communication.
* Organised, proactive, and able to work between multiple campaigns.
If you feel this role is the ideal next step for you, we look forward to receiving your CV / application.
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