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Due to the growth in recent years of our Drainage division and a required reconfiguration of the team and their associated roles, we now require a dedicated Operations Co-ordinator / Planner to support our growing planned and reactive service businesses. This role sits within Operations, working closely with the Operations Manager and Contract Managers to ensure the successful delivery of Client services. The main responsibilities include planning work orders daily, optimising the deployment of engineers to ensure on-time and high-quality service delivery.
Key responsibilities:
* Coordinating daily schedules for operatives/engineers to ensure timely, high-quality services.
* Collaborating with the Operations Manager to optimise the utilisation of operatives/engineers.
* Supporting Contract Managers in handling client work order requests.
* Providing data and reports to review the status of planned and reactive work orders.
* Contributing to the development of policies and procedures to improve service quality and consistency.
* Participating in the out-of-hours duty manager rota for emergency call outs (once every 2 months).
* Performing any other duties relevant to the role and within your capabilities.
About you:
Are you proactive, detail-oriented, and passionate about optimising operations?
Do you thrive in fast-paced environments with a hands-on approach?
We are looking for an enthusiastic Operations Coordinator to support and improve our daily operations. If you're ready to make an impact, we'd love to hear from you.
What we offer:
* Enhanced maternity, paternity, and adoption pay and leave
* Company pension scheme
* Life assurance (4x salary)
* Medicare Cash Plan (covering dental, medical, and therapeutic treatments) with options for dependants
* Refer a friend scheme
* Employee assistance programme (including GP access and mental health support)
* Competitive annual leave plus bank holidays
About us:
At Adler and Allan Group, we're committed to environmental protection while supporting business growth. We are a diverse, dynamic team providing environmental, energy, and water infrastructure services across the UK. Our mission is to safeguard the environment, reduce operational disruptions, and support our clients' sustainability goals.
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