Overview
Account Manager role focusing on NHS customer relationships in the UK for a leading global health technology organisation. This is a strategic, customer-centric role aimed at nurturing, growing, and maximising value within existing accounts.
Responsibilities
* Manage and develop long-term partnerships with NHS stakeholders across multiple regions.
* Drive upselling, cross-selling, and renewal activity across the full product and service portfolio.
* Work closely with clinical and procurement teams to understand evolving needs and align solutions accordingly.
* Ensure customers are achieving maximum benefit and ROI from their current technology investments.
* Collaborate with internal teams (clinical, technical, commercial) to deliver an exceptional customer experience.
* Provide insight and feedback from customers to shape ongoing product and service development.
About You
* Experienced account manager with a proven track record of managing complex customer relationships within healthcare.
* Strong understanding of the NHS landscape, procurement processes, and key decision-making pathways.
* Consultative, relationship-driven approach with the ability to identify opportunities and add value.
* Commercially astute with a focus on account growth rather than new business.
* Excellent communication, stakeholder management, and influencing skills.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Industries
* Hospitals and Health Care
* IT Services
* IT Consulting
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