About us
Elovate is an industry-leading business outsourced provider to the commercial and charity sectors. We specialise in eCommerce fulfilment, payments, digital, contact centre, postal response and digital print.
The key to our success is our passionate and responsive teams across four UK locations whatever their role or level, everyone in the team makes a direct contribution to our success. High quality service delivery is critical, and we deliver a truly all-round positive experience. We continue to expand and grow our 2 million eCommerce orders, process millions of payments, handle 1.7 million postal response and answering over 100k calls – now is an exciting time to help us grow and support our clients
The Role:
The role of the Warehouse Supervisor is to oversee and co-ordinate daily warehousing activities, taking full ownership of day-to-day warehouse operations, ensuring all orders are dispatched to meet client and operational targets. Effectively managing a team of warehouse operatives ensuring safety and efficiency.
Key Responsibilities
* Organise your team effectively, allocating work whilst monitoring progress to ensure workload / tasks are completed to meet our KPI's and client SLA's.
* Develop, lead and motivate your team to achieve operational KPI's and meet all safety standards.
* Deliver effective people management processes, in line with company Policy, ensuring that key people activities are processed in a timely manner (i.e. rota/worklog management, absence management)
* Deliver continued and sustained KPI performance, understanding the business / cost implications of decision made.
* Work with the Warehouse Manager to use forecasts and trends to pan for both short and long term requirements.
* Maintain a constant presence within the warehouse delivering shift briefs to your team, ensuring clear communication channels of key information
* Have a mindset of continuous improvement, with a focus on how the operation can be organised to drive performance and efficiency to deliver for our clients.
* Have Health and Safety at the forefront of your mind ensuring health and safety standards are maintained, site rules and regulations and company policies and procedures are adhered to.
* Optime warehouse capacity through efficient housekeeping of all stock and product lines.
* Monitor/control the supply of packaging items to ensure the smooth running of day-to-day distribution operations
* Ensure housekeeping measures and in line with company expectations
* Liaise, communicate and co-ordinate with other departments
* Undertake other tasks from time to time as directed by the company.
Skills and Experience
* Previous experience in a leadership position
* Previous experience working within a warehouse / logistics operation
* Confident leader of people and able to motivate others in a fast-paced, busy environment
* Pro-active and adaptable approach, always looking for new ways to improve performance and processes
* Be agile, able to respond to changes and supporting new initiatives
* 'Hands-on' commitment to getting the job done
* You will be a strong communicator, able to work with and influence where necessary your colleagues, peers, managers and other key stakeholders.
* Good knowledge of warehouse management systems and MS Office proficiency
This job description sets out the main duties of the post at the date when it was completed. It does not include or define all tasks which the post holder may be expected to carry out. Duties may vary from time to time without changing the nature of the post or the level of responsibility. The post holder may also be required to carry out any other duties as required by their line manager.
Job Type: Fixed term contract
Contract length: 12 months
Pay: Up to £30,000.00 per year
Benefits:
* Casual dress
* Health & wellbeing programme
* On-site gym
* On-site parking
* Referral programme
Experience:
* Supervising: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person