Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to work on behalf of a funeral company, assisting with customer queries. This is a part-time, temporary position working 11 hours per week, evening and weekend shifts only. Package for a Customer Service Advisor: Salary: £12.21 per hour Hours: Weekday evening shifts (Wednesday - Friday) 5pm - 7pm Weekend shifts will be 10am -3pm Contract Type: Temporary Location: Banbury Start date: ASAP Key Responsibilities of a Customer Service Advisor: Working on behalf of a funeral company Answering calls regarding a variety of queries around funeral plans Assisting customers with their funeral payment plans Ensuring all queries are answered in a timely manner Providing a warm, friendly approach, ensuring empathy is shown at all times due to the nature of the calls Key Skills and Experience of a Customer Service Advisor: Having a warm and friendly telephone manner is required Experience using digital communication systems is preferred Passion for delivering a great customer experience Ability to demonstrate strong communication skills Reliable, trustworthy, discreet and professional are key attributes If you are interested in this Customer Service Advisor position and have the relevant experience required, please apply now! Red Recruitment (Business)