Overview
Join to apply for the Spa Therapist role at RBH.
Join our family and be part of a hotel community that supports you to realise your potential. You will be part of a team where everyone’s contribution is valued and you can bring ideas to elevate our services, creating personalised experiences for guests.
What you'll be doing
Our Municipal MGallery pillars are founded on the Heartist guest connection and our exceptional service. When you enter our hotel you will be “wowed” and we aspire for our guests to be bowled over too from the moment they enter our Luxury 5 Bubble Awarded Spa. Our Heartists are the team, the heart of the hotel, who strive to make meaning in every moment from check in to departure. Our Spa Therapists create a luxurious, personalised experience for guests, offering tailored treatments that ensure exceptional care, relaxation, and a rejuvenating atmosphere for ultimate comfort and well-being.
What We Need From You
* A positive can-do attitude and the passion to stand out and be proud of our hotel and MGallery brand.
* Level 3 NVQ / BTEC in Beauty Therapy or Equivalent
* Passion filled Spa Enthusiast driven by quality care and wellness.
* Excellent presentation skills and attention to detail demonstrating adaptability to change.
* A customer focussed approach in maintaining luxury from treatment room to all Spa Areas
* Flexibility to work varied days / weekends and shifts.
Other duties include;
* Leading client show rounds to demonstrate all Spa offerings and the ultimate journey of relaxation and wellness.
* Providing expert skincare advice through identifying the guest’s prescriptive needs, selling products.
* Maintain hygiene, cleanliness and H&S requirements. Taking pride in not only treatment rooms but all areas of work within the Spa and pool areas.
* Completion of Reception duties on an ad hoc basis ensuring efficiency of column dispersion.
* Stock control, management and accurate reporting.
* Time management and proactivity outside of the treatment room, taking ownership and pride of the whole Spa through teamwork.
What We Offer
When you become one of our Heartists, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists program provides employees with opportunities to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. RBH benefits include Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday for your birthday and pension scheme. The Municipal Hotel benefits include friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events.
You will have access to a benefits package we believe truly works for our people and enhances our overall culture. To learn more about our full benefits package, watch our RBH employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If you require reasonable adjustments at any point during our process, please contact careers@rbhmanagement.com.
Apply now. Let your passion shine. #MGallery #MGalleryMoments
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