Job Details
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- United Kingdom -- Scotland -- Tayside -- Dundee City -- Dundee
Position Information
Job Type: Permanent
Posted: 28 May 2024
Work Arrangement and Salary
Hybrid working arrangement in Dundee with office presence on Tuesdays and Wednesdays, and remote work on other days.
Salary up to £25,000.
Role Overview
CV Screen is recruiting for a 1st Line Support Technician for a fantastic organization near Dundee. This is a full-time, permanent position where you will work on a busy helpdesk supporting Windows Operating Systems (including Windows 7 and 10), Office 365, and related hardware. ITIL service management skills are desirable.
This role is suitable for a Trainee or Graduate seeking their first or second role in IT.
Required Skills
* Excellent customer service skills, preferably with experience in IT Support (helpdesk or Service Desk)
* Service Management experience (ITIL is a plus)
* Strong problem-solving skills
Candidate Profile
This is a superb opportunity for a junior IT Support Analyst or 1st Line Support Technician to join a leading environmental company with offices across the UK.
Additional Details
Basic salary up to £25,000 plus pension.
Location
Dundee, with potential commute options from Stirling, Dundee, Dunfermline, Falkirk, Crieff, Kirkcaldy, and Forfar.
Application Process
Please email your CV to Sam Gillett at CV Screen in strict confidence.
Summary
* IT Support Technician vacancy in Perth, Perthshire
* Must have IT Support experience with Windows; ITIL experience is a plus
* Strong troubleshooting and problem-solving skills
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