Local Service Manager
Maple Court, Waddelow Road, Waterbeach, Cambridge, Cambridgeshire, CB25 9GF
GBP 40,904 : GBP 43,057 per annum
37.5 hours per week
Local Service Manager : Cambridgeshire
Sanctuary Supported Living is delighted to be recruiting for a Local Service Manager
to oversee our services in Cambridgeshire.
At Sanctuary Supported Living, we specialise in delivering a wide range of personalised
housing and support services to help people across England live as independently as possible.
We're a national organisation, but as a not:for:profit, we think locally putting our customers
at the heart of everything we do. We're committed to being our best and helping customers
achieve their best, supporting them on their pathway to independence.
Working with us isn't just another job-it's rewarding, inspiring, and offers the chance to
make a real, positive impact on people's lives. Plus, we'll support you in reaching your
aspirations and career goals through comprehensive training and benefits.
About the Role
The Local Service Manager position in Cambridgeshire is a unique and dynamic role,
working across multiple services that provide temporary accommodation for both East and
South Cambridgeshire District Councils.
This is a fast:paced role that requires someone who can:
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Think on their feet and adopt a solution:focused approach.
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Work collaboratively with multiple agencies to achieve the best outcomes for
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customers.
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In addition to managing temporary accommodation, you will also oversee several housing management:only units, where third:party providers deliver support to some of our most vulnerable customers.
To succeed in this role, you will need:
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Strong leadership skills to manage a small but effective team.
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The ability to build positive relationships with third:party providers and local authorities.
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A sound understanding of safeguarding principles.
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Knowledge of KPIs and the importance of supporting customers to maintain their accommodation.
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Excellent problem:solving and communication skills.
The Role of Local Service Manager Includes:
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Leading the overall delivery of the service through team management and liaison with the Area Service Manager
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Developing and maintaining relationships with partners, key stakeholders, and external agencies
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Overseeing service delivery and ensuring compliance with KPIs
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Managing the service's financial performance and budget
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Recruiting, managing, and developing staff
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Ensuring flexibility around working hours to meet service needs
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Responsibility for health and safety within the service
Skills and Experiences:
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Previous experience in a managerial role within a similar service
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Strong interpersonal, leadership, and problem:solving skills
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Excellent communication skills and ability to remain calm under pressure
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Compassionate, caring, and hands:on approach to support
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Experience in personalised support to maximise service user development
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Ability to liaise effectively with statutory and voluntary partners
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Full valid driving licence (travel is a requirement of the role)
Are you ready to be your best:
Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you:
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At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public
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holidays)
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Pension scheme with employer contributions
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