An exciting opportunity for an experienced and proactive individual to join our team as an ERP Functional Support Team Leader. The role is to lead an essential team responsible for ensuring the effective operational delivery of the councils ERP system as part of a Transactional Shared Service on behalf of both Cheshire West and Chester and Cheshire East Councils.
Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
This role is to provide cover as a team leader responsible for supporting the councils ERP system, Unit, with a particular focus on finance processes, such as accounts receivable, accounts payable and general ledger. The ideal candidate will have a functional configuration background ideally relating to finance processes in Unit but other similar roles and experience would be desirable. They must also have a history of working in system administration providing support for system defects and configuration changes. Experience and knowledge of transactional, finance and/or payroll processes is essential as well as experience of maintenance management and testing.
In the role you will lead a functional support team co-ordinating the completion of a range of sys admin responsibilities as well as daily activities relating to support desk and issue resolution as well as undertaking system corrections and improvements to ensure efficient and effective processing within the councils Enterprise Resource Planning application, Unit. Knowledge of the Unit application would be desirable as would experience in a similar system or position.
Responsibilities will include, but are not limited to:
1. Lead a team responsible for Unit system administration and functional support.
2. Maintenance and administration of system settings and attributes.
3. Co-ordinate delivery of incident testing and resolution.
4. Ensuring effective operational delivery and service improvement.
5. Co-ordinating and supporting the implementation of system maintenance updates.
This role would suit someone with significant IT experience in ERP applications and knowledge of Microsoft Office. The role requires excellent communication skills and an ability to interpret and present data in a meaningful way. A pro-active and positive attitude with the ability to manage pressure effectively within a fast-paced environment is key.
An understanding of finance processes is vital to support team members in creating a positive and effective working environment and maintain customer relationships. Proven experience of analysing and documenting complex business processes and configuration management to ensure procedures are effective and managed successfully is also required.
This post works in one of our modern ‘Hub’ style offices in locations across the borough as well as the opportunity to work from home where suitable. The benefits of working for the Council go well beyond making a difference to people’s lives, as well as working within a supportive environment with people who share your values you will have access to a range of benefits.
To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see
No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the for more information.
Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £ per hour for all contracted hours.