Job Title: Office Team Member
Location: Canterbury, Kent
Company: Autoquip Garage Equipment
Employment Type: Full-Time
About Us
Autoquip is a fast-growing, family-owned and run business specialising in the installation, servicing, and repair of garage equipment across Kent and the South East. We're proud of our reputation for reliability, quality, and customer care, and we're looking for a motivated Office Team Member to join our expanding team in Canterbury.
Role Overview
This is a varied role where you'll play a key part in the smooth running of the office. You'll be supporting both on-site colleagues and remote workers, handling a wide range of administrative tasks, and acting as a first point of contact for customers. For the right candidate, there's excellent scope for progression as our business continues to grow.
Key Responsibilities
Answer incoming phone calls and emails, providing clear, professional, and friendly communication.
Schedule and coordinate engineer visits, installations, and service calls.
Prepare and process quotes, invoices, and job documentation.
Maintain accurate records and databases, ensuring efficient communication between office and field staff.
Support on-site colleagues and remote workers with day-to-day operational needs.
Assist with ordering equipment, parts, and managing stock where required.
Contribute to continuous improvements in office processes and systems.
Skills & Experience
Strong IT skills, including Microsoft Office (Word, Excel, Outlook) and the ability to learn new software quickly.
Experience working in an office environment (essential).
Strong administrative and organisational skills with excellent attention to detail.
Confident communicator over the phone and via email.
Ability to work well with both in-office colleagues and remote team members.
Proactive, adaptable, and able to prioritise tasks in a fast-paced environment.
Experience in the automotive, engineering, or service sector is desirable but not essential.
What We Offer
Competitive salary (dependent on experience).
28 days annual leave plus bank holidays.
A friendly, supportive, family-run working environment.
Full training on our systems and services.
Genuine opportunities for progression within a growing company.
Free on-site parking.
Job Types: Full-time, Permanent
Pay: Up to £27,500.00 per year
Benefits:
* Bereavement leave
* Casual dress
* Company events
* Company pension
* Free parking
* On-site parking
* Paid volunteer time
Work Location: In person