Hours: Mon - Fri 8.30am to 5pm (plus on call requirements)
Salary : Competitive
Location : Edinburgh
Contract : Full time, permanent
Who We Are at Drive Medical
Drive Medical has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world.
Leading the World with Innovative Solutions that Enhance Lives
Make a Real Difference in Your Community
At Drive Medical, we believe in giving back to our local communities. As a Field Service Engineer, youll play a crucial role in helping people live at home and supporting them to lead better lives. Your work will have a direct impact on improving the quality of life for individuals in needincluding supporting the NHS, hospitals and care homes to deliver essential services.
Applicants must live within a reasonable commuting distance of our site in EH16, Edinburgh. Ideally, you should be based within approximately a 45-minute drive to ensure reliable travel to and from work.
What Youll Be Doing
Youll maintain and service medical equipment, ensuring high standards of care and customer satisfaction. Youll travel between sitesincluding customer homesand be responsible for installations, collections, repairs and cleaning in line with infection control policies.
Key Responsibilities:
Service and repair Drive Medical and competitor products
Plan daily tasks for maximum efficiency
Carry out unplanned and PPM and repairs
Communicate effectively with internal teams and customers
Deliver exceptional customer service
Handle equipment safely and follow health & safety protocols
Maintain van stock and complete accurate paperwork
Participate in the on-call rota
Support additional duties as required by management
What Were Looking For
Training will be provided for the right candidate.
Manual handling and driving skills
Emotional resilience when working with vulnerable customers
Knowledge of medical equipment such as profiling beds, hoists, wheelchairs, and more
Understanding of infection control and inventory management
Familiarity with LOLER regulations and service administration would be advantageous
Other desirable skills and experience:
PAT Testing
First Aid
Fire Warden certification
Why You'll Love Working With Us
Were not sharing the salary just yet, but its competitive and worth talking about. What really makes us stand out is how proud our team is of the work they do. We make sure that dedication is recognisednot just with pay, but with great benefits and support.
Heres what you can look forward to, beyond the salary:
Generous Annual Leave 34 days to start, rising to 36 with service, plus your birthday off every year! You can also buy, sell, or carry over leave to suit your lifestyle.
Pension Scheme Helping you plan for a secure future.
Employee Assistance Programme Free, confidential support for your mental, emotional, and financial well-being.
Bike2Work Scheme Save money and stay healthy with tax-efficient bike purchases.
Free Onsite Parking No stress, no extra cost.
Long Service Recognition We celebrate your loyalty and contributions.
Staff Discount Enjoy great savings on our products.
Perkbox Access Unlock a world of perks, discounts, and rewards to make life a little sweeter.
*Eligibility for some benefits depends on length of service
Equal Opportunities Statement:
At Drive Medical, we are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, and we ensure that no individual is treated less favourably on the grounds of race, colour, nationality, ethnic or national origin, sex, marital or civil partnership status, religion or belief, age, sexual orientation, gender identity, or disability.
We comply fully with all applicable legislation governing non-discrimination in every location where we operate. Our recruitment and selection processes are regularly reviewed to ensure fairness, consistency, and that all candidates are assessed solely on the basis of their skills, qualifications, and experience relevant to the role.
Please note: All successful applicants will be required to provide proof of their eligibility to work in the UK and supply accurate reference details covering their recent employment history. Certain roles may also be subject to an Enhanced DBS (Disclosure and Barring Service) or PVG (Protecting Vulnerable Groups) check.
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