Overview
Full-Time, Fixed Term (until July 2027). Applications are invited for the post of Student Systems Manager in the Directorate of Student Administration.
Royal Holloway, University of London is undertaking a major Project to replace its Student Record System (SRS) and transform the operating model for Student Study Services. The SRS underpins the entire student journey, from application through to graduation. This project is central to our commitment to delivering a modern, efficient, and student-focused experience. The new system will support all aspects of the student lifecycle and will play a vital role in helping the University meet its strategic goals for student recruitment and student experience. This role will be a key member of the Project Team to implement the new system.
The Student Systems Manager will be based in the Student Systems Teams within the Student Administration Directorate, which is responsible for delivering the administrative functions involved in the student lifecycle, from Enrolment to Award.
Responsibilities
* Under the direction of the Student Systems Senior Manager, the Student Systems Manager will play a key role in the SRS Project.
* Develop expertise in the configuration and use of the system and support the design and delivery of services within the new system, ensuring services are designed to leverage the technology to best effect.
* Act as the Student System representative on allocated Project Workstreams and take a lead role in the service design and system configuration for allocated business areas which may include Admissions & Recruitment, Student Records or Assessments & Results.
About the project and role
This role provides a unique opportunity to help deliver a significant digital transformation project. It will be at the forefront of building a solution that will support thousands of students and staff, improving how they access information, services and support, every day. The role holder will be passionate about user-focused digital solutions and want to make a real difference in the higher education sector.
What we offer
* Generous annual leave entitlement
* Training and Development opportunities
* Pension Scheme with generous employer contribution
* Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
* Free parking
Working arrangement and location
The University has adopted hybrid working for some roles and so some remote working would be possible for this role. The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
How to apply
For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk
Please quote the reference: 1025-268
Closing Date: 23:59, 10th November 2025
Interview Date: To be confirmed
#J-18808-Ljbffr