Job Description We are currently seeking a Returns Clerk to join our Operations team at our Harworth site. As a Returns Clerk you will work within the Stock Team and support within the warehouse operation in key administration areas. This position is essential to ensure the smooth and effective processing of all site returns & damages. Shift Pattern: 5 on 2 off days, 08:00 - 16:00 Salary: £25,837 per annum Job responsibilities of a Returns Clerk include: Responsible for effectively and accurately managing all returns. Recording, investigating and resolving Customer claims, working to deadlines. Organising and processing Returns from the Customer ensuring accuracy of stock. Preparing daily and monthly reports, both internally and to the Customer. Processing all returned stock, from receipt to put away, including rework. Ensuring all returns are received at site and processed in line with the customer requirements. Advising of any quality issues immediately whilst liaising with the stock team.