Income Services Officer
Chichester
Up to £32,500
Fixed Term Contract until 05/09/2026 (Maternity Cover)
Hyde is looking for anIncome Services Officerto join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.
As an Income Services Officer at Hyde, you will play a key role in managing the prevention and recovery of rent arrears and other debts across a designated patch. You will work directly with residents to provide advice, support and interventions that help them sustain their tenancies and maximise their income.
Key Duties
1. Recover rent arrears and service charges from an assigned account patch.
2. Respond to all resident correspondence relating to the management of their account.
3. Offer money management advice to support residents in prioritising rent and service charge payments and reducing arrears.
4. Provide guidance on benefits and welfare entitlements, ensuring residents receive appropriate referrals to maximise income.
5. Represent Hyde professiona...