Join Our Team as a Customer Service Advisor Llanelli
Looking for a meaningful role in a growing, award-winning company? Sonex Financial, part of the Lantern Group, is seeking passionate Customer Service Advisorsto help customers find sustainable solutions to managing their energy or utility bills.
?? Whats in It for You?
* Salary:£24,570+ bonus of up to 25% of annual salary.
* Holiday: 33 days (including public holidays), rising to 36 with service.
Benefits:
* Internal recognition schemes with financial awards.
* Discount and wellbeing scheme.
* Work based pension.
* Summer and Christmas parties, plus work social events.
* Overtime opportunities.
* Refer a Friend Scheme.
* Comprehensive training, support, and opportunities for career progression.
About the Role
Join a friendly, supportive team where youll play a vital role in helping vulnerable customers navigate financial challenges. Your work will make a real difference in peoples lives, ensuring they receive the right support at the right time.
Youll be responsible for:
1. Speaking with customers who are facing financial difficulties, offering understanding and tailored solutions.
2. Identifying vulnerable customers at an early stage a...