Our world-leading Time & Frequency department are seeking an experienced Service Operations Engineer.
This is an exceptional opportunity to join the global authority in precision timing at a defining moment for UK digital infrastructure.
Backed by a government investment of £180 million in the National Timing Centre (NTC) programme, we are developing a world-first resilient time distribution capability that will provide industry with a robust complement to satellite systems (such as GPS) – which are increasingly vulnerable to disruption from solar storms, jamming and spoofing. This will underpin essential services, including
* Telecommunications,
* Online banking,
* Emergency response,
* Transport networks, and
* Wider digital and data-driven operations.
Together, these services form the backbone of modern society - and your leadership will help ensure they remain secure, reliable and robust even if global navigation satellite systems fail
Key responsibilities:
* Planning, deployment and operation of components
* Implementing systems and processes (such as ITSM and ITIL)
* Developing IT management systems and performance indicators
* Partnering with prominent Scientists and experts in Cybersecurity to ensure service readiness
* Building operation practices and routines (such as monitoring and responding to alerts / alarms / threshold breaches / incidents / reported problems)
* Reporting complex technical information in a clear and digestible format