Housing Officer
Change Grow Live
* Location: Folkestone, Kent
* Salary: £27,861-£32,002 per year
* Contract: Permanent
* Hours: Part-time (15 hours per week) with full-time reference noted for salary pro rata; see below for full-time hours
Seeking a Residential Housing Support Recovery Worker. Be a part of something life-changing. Change Grow Live is a charity that puts people first. We are currently looking for a compassionate and organised Residential Housing Support Officer.
As a key member of the team, youll support residents in building independence, maintaining abstinence, and preparing to move on to longer-term housing. Youll help manage practical elements of supported housing from tenancy agreements and rent accounts to health and safety and maintenance. This role is ideal for someone with a background in supported housing or recovery services, who is ready to bring their skills, empathy, and energy to a team that transforms lives every day.
Full Time Hours: 37.5 per week
Full time Salary Range:£27,861.26 - £32,002.35 (Dependent on experience, pro rata for part time hours). Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role: This is a varied and rewarding role where no two days are the same. Youll work closely with residents to support their recovery and promote independent living in a safe, stable environment. Youll provide person-centred keywork support while also managing tenancy agreements, rent accounts, and coordinating housing benefit applications.
* Carry out regular health & safety and property checks
* Liaise with maintenance teams and external housing bodies
* Support residents in accessing move-on housing and community resources
* Work as part of a passionate team driven by compassion and hope
This role is based across our Folkestone and Canterbury projects.
About you
Youll be someone who is committed to empowering people on their recovery journeys and confident working in a structured housing environment. Youll bring both compassion and practicality, with a strong understanding of housing legislation, welfare benefits, and health & safety compliance.
Were especially looking for people who have:
* Experience in supported accommodation, housing management, or social housing
* Knowledge of tenancy agreements and rent arrears processes
* A flexible approach and strong team ethic
* Experience in substance misuse, social care, or recovery work (desirable)
* The ability to travel between Folkestone and Canterbury as needed
What youll get from us
* 25 days holiday (+ bank holidays), increasing with service
* Paid Wellness Hour every week
* Access to our Employee Assistance Programme and Wellness Hub
* Training and career development opportunities
* Discounts for shopping, cinema, holidays and more
* A friendly and supportive workplace where your voice matters
* Refer a Friend scheme
Join a team that helps people rebuild their lives. We are a values-led organisation and an inclusive employer. We actively welcome applicants from all backgrounds, cultures, identities, and lived experiences. If youre passionate about making a difference and committed to creating safe, inclusive spaces where people can thrive, wed love to hear from you.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, we are unable to support new visa applications or extensions.
Interviews will be held on 23rd or 24th September 2025.
Salary Range (pro rata if part time): CGL points 23 to 28 (£27,861.26 - £32,002.35)
Interview Date: 14/10/2025
Closing Date: 10/10/2025
If you have any questions about this opportunity, please contact us using the below details:
Aimee Srudwick | Aimee.Strudwick@cgl.org.uk
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Change Grow Live
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