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Investigation support officer

Colchester (Essex)
Novax Recruitment Ltd
Support officer
Posted: 11h ago
Offer description

Job Title: Investigation Support Officer

Location: Colchester
Contract Type: Police Staff - Full Time


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About the Role

We are seeking a highly motivated and detail-oriented Investigation Support Officer (ISO) to join our team. This is a pivotal role, supporting complex investigations by conducting research, gathering evidence, liaising with statutory partners, and carrying out safeguarding responsibilities. You will play a key role in ensuring investigations are conducted efficiently, professionally, and in line with legislation and force policy.

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Key Responsibilities

* Interview witnesses and victims, obtaining accurate statements to support case files.

* Assist with suspect interviews and assess the reliability of statements and evidence.

* Manage the seizure, review, and analysis of CCTV and other evidence, producing clear and detailed reports.

* Carry out house-to-house enquiries and provide evidence in court when required.

* Undertake investigative research using relevant systems and procedures, maintaining accurate records.

* Liaise with victims and witnesses, providing updates and ensuring appropriate support.

* Act as exhibits officer when required, ensuring proper handling, storage, and security of evidence.

* Maintain up-to-date knowledge of legislation such as PACE, CPIA, and RIPA.

* Work closely with Children's Social Care and statutory partners to complete safeguarding actions.

* Conduct risk assessments and safeguarding activities to mitigate risks to victims, witnesses, and suspects.

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Essential Requirements

* Eligible to work in the UK.

* Full clean UK driving licence (role requires travel).

* Achieving Best Evidence (ABE) trained.

* Strong communication and interpersonal skills.

* Ability to prioritise workload, meet deadlines, and work effectively under pressure.

* High level of integrity and ability to maintain confidentiality.

* Proficiency in Microsoft Office applications (Word, Excel, Outlook).

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Desirable Experience/Qualifications

* PIP2 qualification and/or Sexual Offence Trained Officer (SOTO) qualification.

* Recent experience in safeguarding vulnerable persons.

* Previous involvement in criminal investigations, including interviewing adults and children.

* Knowledge of force intelligence systems such as Athena and PNC (training can be provided).

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