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Stores & despatch operator

Basingstoke
TechPoint
Operator
Posted: 20 February
Offer description

Introducing TechPoint

TechPoint Group are now one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have opened a new world-class facility and are looking for new talented people to join us on this exciting journey.


The Role

Stores and Despatch are part of wider Supply Chain Department. The Stores and Despatch Operator is responsible for preparing, packing, and shipping finished electronic products and components to customers, ensuring all goods leave the facility accurately, on time, and in excellent condition. Role also requires booking goods in, kitting and stock control. This role plays a key part in maintaining internal and external customer satisfaction and supporting the smooth flow of materials through the business.

Responsibilities

* Pick, pack, and prepare customer orders in line with shipping instructions and company standards.
* Verify order accuracy against delivery notes, sales orders, and product labels.
* Ensure products are packaged securely and labelled correctly to prevent damage during transit.
* Create and manage despatch documentation, including delivery notes, shipping labels, and courier manifests.
* Book shipments through approved courier and freight systems (e.g. DHL, UPS, FedEx).
* Book in delivered goods
* Kit components for production
* Liaise with Purchasing and Production to ensure any queries are resolved
* Handle incoming and outgoing shipments, including the loading and unloading of vehicles.
* Maintain accurate stock records and update ERP or inventory management systems.
* Conduct visual checks on products for damage or defects prior to goods receiving and despatch.
* Ensure compliance with export control, ESD handling, and health & safety procedures.
* Support continuous improvement initiatives within the stores and despatch area.


About you

* Previous experience in a despatch, warehouse, or logistics role — ideally within an electronics or manufacturing environment is desirable.
* Strong attention to detail and accuracy in handling documentation and shipments.
* Ability to work effectively under time constraints and meet delivery deadlines.
* Proficient in using computers and ERP/inventory systems for order processing.
* Good communication and teamwork skills.
* Physically capable of handling packages safely (manual handling training provided).
* Experience with export and customs documentation.
* Familiarity with ESD (Electrostatic Discharge) handling procedures.


Why us?

* 20 days holiday (based on working a 4 day week compressed hours) plus Christmas shutdown
* Your birthday as an additional day off
* Private Healthcare
* Health cash plan
* Company sick pay
* Bonus Scheme
* Life insurance of 4 x your annual salary
* Up to 5% employers pension contribution salary sacrifice
* Option to buy up to 5 days of holiday
* Enhanced Parental leave pay
* Cycle to work scheme
* Home and Tech salary sacrifice scheme
* EV car scheme
* Free will writing service

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