Job Summary:
We are seeking an experienced and detail-oriented Compliance Manager to join our dynamic team. The ideal candidate will have a solid understanding of the Financial Conduct Authority (FCA) regulations within a Claims Management environment is preferred but not essential, compliance frameworks, and the regulatory landscape within the UK financial services industry. As a Compliance Manager, you will play a key role in ensuring that the company meets all regulatory obligations, mitigating compliance risks, and maintaining a culture of ethical business practices.
Key Responsibilities:
Regulatory Compliance:
* Maintain a thorough understanding of FCA regulations and ensure company operations are in full compliance.
* Monitor changes in FCA regulations and advise the business on necessary adjustments.
* Implement and oversee compliance policies and procedures in line with FCA requirements.
* Oversee compliance of external partners
Risk Management:
* Identify and assess compliance risks across business functions and proactively work to mitigate potential issues.
* Conduct regular risk assessments and internal and external audits to ensure adherence to regulatory standards.
Training & Awareness:
* Develop and deliver FCA-related training programs for staff to ensure a high level of compliance awareness.
* Educate employees on relevant compliance policies and procedures.
Reporting & Monitoring:
* Monitor and track compliance activities, ensuring accurate and timely reporting to senior management.
* Prepare detailed compliance reports for internal stakeholders and regulatory bodies, when necessary.
Audit & Investigation:
* Lead internal and external audits to assess compliance controls and procedures.
* Investigate potential compliance breaches, take corrective action, and liaise with external regulators and partners / service providers where required.
FCA Liaison:
* Serve as the primary contact with the FCA for regulatory inquiries, notifications, and submissions.
* Ensure timely and accurate submission of regulatory filings and documentation to the FCA.
Policy Development:
* Collaborate with senior management to develop and refine company policies and procedures in accordance with regulatory requirements.
* Ensure policies are clearly documented and accessible to relevant stakeholders.
Advisory Role:
* Provide ongoing guidance to management and teams on compliance-related matters, including the interpretation of FCA rules and regulations.
* Act as a trusted advisor for compliance issues, regulatory changes, and best practices.
Skills & Qualifications:
Essential:
* In-depth knowledge of FCA regulations and the UK financial services regulatory environment.
* Proven experience in a compliance management role, ideally within a financial services firm.
* Strong understanding of regulatory reporting, audits, and compliance risk management.
* Experience working with FCA regulatory submissions and reporting.
* Ability to interpret complex regulations and advise senior management accordingly.
* Strong communication skills, with the ability to interact effectively with senior leadership, external regulators, and internal stakeholders.
* Detail-oriented, with strong analytical and problem-solving abilities.
Desirable:
* Relevant compliance qualifications (e.g., ICA Diploma in Compliance, CISI, or similar).
* Experience in an FCA-regulated firm such as a bank, insurance company, or investment firm claims management environment.
* Knowledge of industry-specific regulations beyond the FCA, such as GDPR, anti-money laundering (AML), and Financial Crime.
Personal Attributes:
* Proactive, with the ability to anticipate and resolve compliance issues before they arise.
* High ethical standards and integrity.
* Strong organizational skills and the ability to manage multiple priorities.
* Ability to work independently and as part of a team.
* Ability to manage a small team of support staff
* A strategic thinker with a focus on long-term compliance goals.
Why Join Us?
* Competitive Salary and benefits package.
* Opportunity to work with a dynamic and fast-growing organization.
* Collaborative work culture that values professional development.
* Exciting career growth opportunities within the compliance field.